At NWT, we work with a variety of companies from SMEs to truly global enterprises, to design and maintain their business continuity programmes, using ISO 22301 as the industry standard for our service.

Why BCaas?

There are several reasons why our customers choose to use BCaaS instead of building and managing a continuity programme in-house:

Resourcing: Business continuity is a niche skill that isn’t readily available in the market. BCaaS gives you rapid access to experienced continuity experts that will deliver instant impact to your business.

Many of the companies we work with think of our team as embedded members of their teams – integrating our experts directly into their processes as we oversee their continuity programmes and provide coaching, mentoring and training roles, that leave behind a lasting legacy of capability.

Costs: The nature of business continuity is that you never know exactly when your programme will be called into action. A company must build an in-house team and create its business continuity programme years before a major disruption brings the team into action.
The staff costs and leadership investment required to create and maintain an in-house continuity programme are significant – more than some companies want to invest. BPaaS provides a flexible and scalable commercial model that allows you to call off our capabilities as and when they are needed.

It is a challenge to react and scale if the unthinkable occurs: When a disruption happens, companies often need to rapidly add members to their continuity team.
Since you can’t hire and onboard continuity experts in the critical moment, companies find themselves pulling staff with no experience in resiliency – then asking them to help in an emergency capacity as was seen particularly at the start of the COVID-19 pandemic in early 2020. As a result, NWT helped several customers manage the business continuity challenges, from connectivity to full roll outs of collaboration tools such as Microsoft Teams, to ensure that the business continued to deliver to their customers.

Why NWT?
How does our BCaaS work?

Step 1: Critical Friend Review of your business continuity programme or policy

The first step is to complete a comprehensive Critical Friend Review of your current programme, providing a full report to your business, which typically includes:
• Needs assessment
• Business and technical interviews
• Review of all documentation and artifacts
• Conversations with key employees and stakeholders
• Maturity model
• Observations about your programme
• Opportunities and recommendations for improvement.

For our BCaaS customers the evaluation includes a detailed plan of how we will oversee your continuity programme moving forward.