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Critical Friend Review

Critical Friend Review

Critical Friend Review

A Critical Friend Review (CFR) brings powerful external insight to a programme of work, often reviewing complex high-risk projects at critical points in the project life-cycle.

A CFR provides an informed external perspective that can help to provide new thinking and insight into a variety of areas to increase the chances of a project’s eventual success.

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Benefits of Critical Friend Review

Provides an unbiased, professional view

Engages both staff and key stakeholders

Focuses on more commercial and efficient use of your resources

Provides effective strategies for financial recovery and turnaround

Considers the maintenance and improvement of service delivery

Helps to deliver successful financial performance, delivery and turnaround

Assures leadership, often in advance of a formal review

Provides insight and advice on delivery issues

Delivers improved internal staff capabilities, organisational governance, and delivery skills

Delivers knowledge transfer: building your capabilities

A Critical Friend is both a person and a process with the use of the term ‘critical’ meaning key or important (as in challenging a tendency for individuals or organisations to avoid difficult issues) as well as referring to critiquing as a review technique. The practice is widely used across the UK private and public sector.

To challenge honestly and constructively, the Critical Friend must have a demonstrably strong background in delivering high value business change projects or initiatives that are deemed to be relevant to the review in hand.

NWT has considerable experience in the delivery of complex, high risk and high value programmes that are designed to help our clients modernise their IT and embrace the digital world. We have been appointed as a Critical Friend to work with individuals and groups of projects with considerable success. Our role as Critical Friend has often gone beyond the facilitation role to that of being an independent expert acting as an advocate for the work, a means of leveraging external networks and a source of suggestions and examples.

It goes without saying that each relationship is unique and that it is important for each project team and the Critical Friend to define roles and responsibilities in a way that works for them.

If you choose NWT as your Critical Friend, you will be choosing a team player with the skills and the attitude to thrive in intense and sometimes challenging situations, incisively getting to the heart of issues, delivering difficult messages and being robust and resilient in the face of challenge and delivering and receiving feedback.

We are a team of experienced forward looking independent thinkers and sound communicators that can engender trust and openness between all stakeholders. We can quickly assimilate and evaluate information and put forward recommendations based on our extensive experience.

Our business consultants have real-world experience in complex high risk programmes and projects and can participate in business critical reviews and challenge projects on deliverability, affordability and value for money. Acting as a Critical Friend, they will engage with, influence and challenge senior stakeholders without disturbing wider relationships. Achieving Results takes leadership and hard work, and the investment you will make in NWT through CFR will help you to deliver the performance and results that you expect and need.

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What makes a good Critical Friend Review

A Critical Freind Review must be able to:

You trust and respect, you have a strong relationship with already or believe you could develop a strong working relationship with over time.

Provides honest, constructive (critical) feedback.

Is a skilled observer and listener, and can ask provocative and insightful questions that provide balance between support and challenge.

Understands the context of the work or takes the time to develop this understanding.

Provides a different perspective / new eyes on a situation.

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Real World Examples

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Together, Anexinet and NWT are uniquely positioned to help clients streamline their journey to the Cloud in the face of the pandemic by designing, building, automating and managing their workloads and applications on Enterprise-Cloud or Cloud-Hyperscalers, including AWS, Alibaba, Google Cloud, and Microsoft Azure. The strategic partnership has already helped one established financial institution unlock significant value by accelerating the development and delivery of effective, integrated Cloud-based solutions. Anexinet’s proven Kickstart process and comprehensive set of tools and services deliver an Agile, scalable Cloud-based environment that embraces traditional IT as well as Private, Public, and Managed Cloud. Migrating applications and business systems to the Cloud is a daunting task for even the most mature organization. As a result, a Cloud-adoption strategy and roadmap often means the difference between successful deployment and failure to launch. Anexinet helps organizations determine their ideal strategic approach.

 

How Anexinet aligns with our 5D framework