Real world experience

Programme Delivery as a Service

Programme Delivery as-a-Service

The client was looking for a senior Programme Delivery Director to be accountable for the delivery of a complex product that was being delivered by multiple teams with high technical and political risk.

The role

The Programme Delivery Director worked with the Programme Director to oversee the delivery of the client’s vision for the programme. The role included:

• Managing dependencies of varying complexity, potentially planning and feeding into larger programmes and portfolios
• Removing blockers and managing risks, commercials, budgets and people
• Providing indepth knowledge of Agile and other methodologies
• Managing and communicating programme status to a complex stakeholder group, while balancing priorities
• Acting as initial escalation point for the programme a

Key outcome

• Coached a teams in Agile and Lean practices, creating new ways of working;
• Resolved high-risk commercial management issues.
• Mediated between all stakeholders and managed stakeholder expectations and facilitated discussions
• Solved several key issues that had blocked progress
• Created detailed budgets
• Managed the programme from a life-cycle perspective including identifying which tools and techniques should be used at each stage
• Developed a sustainable support model in order to identify and deal with potential risks across all stages of the product life cycle
• Maintained delivery momentum and actively addressed complicated risks, issues and dependencies
• Identified innovative ways to unblock issues
• Programme delivered on time and within agreed budget