We bring significant expertise built on decades of successfully delivering intricate programmes of work. We ensure your projects and transformation programmes are set up for success. Implementing robust governance, establishing a Digital Project Management Office, outlining project goals and objectives, and designing an effective Change Management Plan. In every case we assemble and mobilise a proven team to deliver what’s required. Fully equipped with the skills and experience to achieve project success within the budget and on schedule.
Despite the risks of staying with legacy ITSM systems, many organisations are resistant to making the necessary transition to a more appropriate solution. This is understandable. The unknown and previous experiences of cost-heavy and time-consuming implementations leave teams naturally wary. NWT will provide the ServiceNow expertise, insights and guidance you need to help you deliver an outstanding user experience in an increasingly complex IT environment.
NWT has a carefully curated portfolio of services that are designed to help you stay up-to-date with technology trends, identify possibilities for positive change and cultivate the essential skills and insights around the technologies you want to harness. We have defined a set of processes, controls and metrics that we use and share with our clients and partners.